API Error Message

OCR Reason Codes

Status Code
Status Message
Description
400
Field not detected
If a specific field is not detected or not present on the image
401
Couldn't read the field
If the field is detected but not clear to recognize
402
Tilted image / bad lightning / rotated image
If the image is rotated or the lightning is bad or not clear image
403
Multiple account numbers detected
If more than one account number is present on the bank book
404
Couldn't find the bank name
If the bank book name/logo is hidden or not present on the image or if the specific bank is not supported by the ocr
601
Other (unspecified)
Unknown reason
602
Invalid Image
if the image is not bank book image or if the image is not clear

Common API Error Messages

Status Code
Status Message
Description
404
REQUESTED_URL_NOT_FOUND
API Route not found in request
413
FILE_IS_TOO_LARGE: (more than 2 MB)
The file size is too large
416
METHOD_NOT_ALLOWED
Method name (GET, POST) in the URL is incorrect.
427
LONG_TIME_TO_PROCESS
The server is processed for a long time.
428
LONG_TIME_TO_REQUEST
The client is waiting in the queue for a long time.
461
NO_FILE_ATTACHED
No file attached.
462
ATTACH_ONE_IMAGE_AT_A_TIME
Multiple input images
560
SERVER_IS_BUSY:
(Please try again in a few seconds.)
Server is working on many requests.

Error Message

404
413
416
427
428
461
462
560
1
{
2
"error_message": "REQUESTED_URL_NOT_FOUND"
3
}
Copied!
1
{
2
"error_message": "FILE_IS_TOO_LARGE: (more than 2 MB)"
3
}
Copied!
1
{
2
"error_message": "METHOD_NOT_ALLOWED"
3
}
Copied!
1
{
2
"error_message": "LONG_TIME_TO_PROCESS"
3
}
Copied!
1
{
2
"error_message": "LONG_TIME_TO_REQUEST"
3
}
Copied!
1
{
2
"error_message": "NO_FILE_ATTACHED"
3
}
Copied!
1
{
2
"error_message": "ATTACH_ONE_IMAGE_AT_A_TIME"
3
}
Copied!
1
{
2
"error_message": "ERVER_IS_BUSY: (Please try again in a few seconds.)"
3
}
Copied!